C K.

If I could put zero stars I would! The first time purchasing from QVC. Yes I received my item but then I returned it because it just wasn't something that was needed. They receive their product I never received my payment back got on the phone with a customer service rep She told me that I was supposed to call when they receive the item nowhere does it state that She also stated that if I called after I brought it to the place to send it back once that label scanned in she could have gave me my money in 30 minutes again nowhere in their return policy does it tell you to do that. But she couldn't give me my money in 30 minutes on the phone just now!? It states after it is sent to their building and delivered that my refund should be there in three business days 5 to 7 the longest. 7 days go by still no money back on my card so I call them and they sit there and proceed to tell me that I was supposed to call them once they received the item REALLY SINCE WHEN!?. Then after she tells me it's going to take another 5 to 7 days for me to get my refund back another five to seven days.
I feel they like to make up stories in order for you not to get your money back absolutely will never order from this place ever again! All I know is if they refuse to give me my money back but I gave him their product back in the same condition they sent it. That is considered theft and they won't like the outcome!