I bought several dresses and was ready to return what didn't work the same day I received the merchandise so I would meet their return policy of 14 - 21 days because you need to make sure you add in the number of days it may take to be received at the warehouse. They would not let me return 13 items that didn't work until they shipped the last 2 dresses - which is 4 days later and the 2 remaining dresses still have not been shipped. This is ridiculous!
Hi Cindy, we're sorry to hear about your return experience with us. Can you please private message us your order number and best method of contact so we can look into this right away? Thank you.