Cindy M.

I have been a buyer and a seller on this site and would highly recommend! They make the process so incredibly easy. I love that when I purchase and receive items they are each bagged, like you would have if you ordered online from a retail store. I've never purchased any items listed as "fair", but I have purchased those listed as "good" and have been very pleased with their condition. I feel like overall their quality control is very good. I was also surprised to see they accept returns which seems rare in similar sites. I will say it did take awhile for me to get a refund on an item I returned... not sure why that was... but my account eventually did get credited. I like that the shipping rates are reasonable; I mean where else can you send a box over 50 pounds and only get charged $8? I also like the recent change they made where that amount is deducted from my earnings. I do wish when they reject items I've sent, that those items could be sent to me along with an order I place... so, let's say I place an order over $50 that qualifies for free shipping, I would like to be able to have my rejected items included in that box. I hope they'll consider that option at some point. I also hope they'll consider accepting adult items soon; if they could maintain the quality and customer service adding that as a feature, I think it would be a goldmine for them and certainly make my life easier!