Rude customer service employees that try to scam you out of not getting your money back. They told me my package was "undeliverable" due to UPS not being able to find my address (I've had a dozen things shipped to that address before). Then they told me the package would be shipped back to their headquarters and I would be charged a bunch of fees AND not get my package back. On top of that, they never refunded me any part of my cost (despite never receiving my package) and it took me threatening to dispute the credit card charge for them to offer a "store credit, minus 3x's the shipping fees." Unbelievable. Honestly don't shop here.