Cindy H.

I ordered a pair of PIAA silicone windshield wipers for my car from Autoplicity. I was shocked to find that they were cheaper than both Amazon and Walmart by $9.00, even though they charged $9.99 for shipping. I choose standard shipping and they still arrived fast. I called Autoplicity customer service to ask a question and they answered the phone promptly and the customer service agent was both friendly and knowledgeable. This was the first time I ordered from Autoplicity, but I definitely will again. Overall a great company which is rare these days.

I purchased a door mat from Walmart.com which was fulfilled by ANTOnline. I opened the box to find the color of the doormat was way off and where there should have been cut-outs on the outter edge, there where none. It looked very different from the picture advertised. I immediately contacted them to return it and of course I wanted them to pay the return shipping and waive the 15% restock fee because it was clearly not as shown/described. They happily gave me a RMA# but would not pay return shipping or waive restock fee. So, I opened a dispute with my credit card and got a full refund that way. Who even charges restock fees anymore on unopened/unused products? Not a good company to do business with.