I have had jibjab for quite a few years and have enjoyed it tremendously! AND those I've jibjabbed! I've been retired for over a year now and am not around the public/friends like I used to be while working so haven't used jibjab much lately. When I called them today to cancel, Devonne the phone rep I talked to, was the absolutely most pleasant person! I'm 66 years old... and Jibjab as a company, and Devonne as their phone representative... is the best experience I've had with a company and their representatives!