Thumbnail of user chrstinas

Chrstina S.

Contributor Level

Total Points
85

1 Review by Chrstina

  • TicketFly

8/27/15

Purchased my tickets, received confirmation for my tickets and was able to print my tickets. My husband and I were all set to have a fun-filled music weekend. Less than 12 hours before the show, I received an email telling me that my tickets were being refunded and my printout tickets were no longer valid. The email said we'd have to wait up to 7 days before seeing the refund! We called over an hour before finally reaching someone in customer service who told us that they were sorry and we could re-buy our tickets. WE HAVEN'T EVEN RECEIVED THE REFUND AND THEY WANT US TO BUY THE TICKETS AGAIN! I'd give this damn company 0 starts if I was able to do so. So now our weekend is ruined and I have to hope we'll see our money back. Unbelieveable! Don't trust them and don't buy anything from them

Chrstina Has Earned 5 Votes

Chrstina S.'s review of TicketFly earned a Well Said vote

Chrstina S.'s review of TicketFly earned 4 Very Helpful votes

Chrstina hasn’t received any thanks yous.

Chrstina doesn’t have any fans yet.

Chrstina isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sarahn210
11/3/19

TERRIBLE CUSTOMER SERVICE AND THEY REFUSE TO FIX THEIR OWN MISTAKES. Ticketfly incorrectly...

Thumbnail of user cc493
C C. reviewed TicketFly
9/12/19

Terrible, some small time start up. Doesn't have kinks worked out. Customer service is non...