Purchased my tickets, received confirmation for my tickets and was able to print my tickets. My husband and I were all set to have a fun-filled music weekend. Less than 12 hours before the show, I received an email telling me that my tickets were being refunded and my printout tickets were no longer valid. The email said we'd have to wait up to 7 days before seeing the refund! We called over an hour before finally reaching someone in customer service who told us that they were sorry and we could re-buy our tickets. WE HAVEN'T EVEN RECEIVED THE REFUND AND THEY WANT US TO BUY THE TICKETS AGAIN! I'd give this damn company 0 starts if I was able to do so. So now our weekend is ruined and I have to hope we'll see our money back. Unbelieveable! Don't trust them and don't buy anything from them