Christopher M.

The site offers a wide array of books and the prices are typically competitive with other sites. The site is also fairly easy to navigate with the usual search tools and a fairly intuitive interface. My issue with the site is that when I did purchase a book and an entirely different book was sent to me, and I attempted to return the said book for a refund, I discovered I would have to package, label, and ship the item back to the seller entirely at my own expense. When a buyer receives an incorrect item, every effort should be made to make the return process as easy as possible, and the buyer should absolutely not incur expenses.

It is possible to find some great bargains, but the shipping/handling costs tend to be so high it's prohibitive unless you're looking for a very expensive item - and don't be misled by the option to combine items for shipping, as this can actually increase the overall costs rather than reducing them.