I ordered for the 4th time with Grubhub tonight. I got a restaurant that was Chinese. ChinaOne in Hollywood, FL. The food was INEDIBLE! Grubhub called them and they refused to refund. The food was the worst I have ever had, don't order from ChinaOne in Hollywood Fl. Grubhub said that the company would not refund. And as such, if they delivered me food, even if inedible, they gave me what I ordered! I threw 95% away as I at 1 Chicken on a stick, Salty and gross, and about 3 bites of General Tso's chicken, tasted strange and not like ANY other Chinese I have eaten anywhere else in the US.
Again, Grubhub said "if you received your food, it is the restaurant's decision whether or not to give you a refund." Of course they don't want to refund. Grubhub is who charges the CC, if the food is inedible, they should refund.
DON"T order through Grubhub! You will get $hit food and since you got it, oh well.