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Good deals for buyers. Do not waste your time selling. On most items you will get 5% of their list price. Totally not worth the trouble. I'd rather donate to goodwill than donate it to a for profit business. Selling at virtually any other consignment or resell store will yield more than 5%. Even a yard sale would yield a higher profit. 5%. If they sell your jeans for $10 you will get 50 cents. I understand they have overhead but stop donating to these people and they will have to rethink their payout or they will go under. For the few people who have stated that this is reasonable, please send me all your designer clothes for free and I will do with them as I please. I think these people are either joking or are affiliated.
In response to Thredup's response below:
I did not ask a question. You did nothing but confirm what I said already. I'm not stupid, and I did check your links regarding payouts BEFORE using your service, so sharing them in response to my review is a little insulting as if I either did not bother to check your policies or implied that you were lying on your site. I did neither. I simply shared my opinion of your policies and the selling experience. If I had a question, I would have contacted your customer service department. I left a review on a non-affiliated site to let others know that selling to you is a complete rip-off and should be avoided. I stand by that, and I do not need your opinion of my opinion. Thanks!
Shipping does take a while, but this is clearly stated before you place your order. I have loved everything I have ordered, and I have ordered many items over the past several months. All of my favorites are from zulily. They also tell me when my order is being shipped to zulily and when it has left for my home delivery and provide a tracking number. I have had no problems, so I have not had to contact customer service, so I cannot speak to that.
EDIT - I have had a couple of items fall short but customer service was fast to refund. I still love this site and have been using it for about 5 years now.
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I sent designer apparel to this company, they kill you with fees. If you want to reclaim items,...
Hi Christine. Thank you for your comment. We take all customer feedback very seriously as we continue to improve our service.
While our clean out process may not offer the highest payouts, we try our best to provide more convenience (no driving, negotiating with buyers, or dealing with rejected items). For this reason, we are not able to provide the greatest payouts for items that are already highly discounted.
We understand if your goal is to earn more money that you may seek out other consignment options, and we certainly respect that. We are always here to help sell your items and clear your closet in the most convenient way possible!
To learn more about our payout breakdown, check out our payout percentage chart, here: https://thredup.helpshift.com/a/thredup---buy-and-sell-clothing-for-women-and-kids/?s=selling&f=how-much-will-i-earn-for-my-clothing&p=all
We would also encourage you to check out our payout estimator page, here: https://www.thredup.com/p/cleanout-payout-estimator
Let us know if you have any further questions or concerns!