Christine P.

I was excited and hopeful to find Society6, because they show a seemingly limitless variety of colorful pillow designs with good variety of sizes. I found a playful design that I really enjoyed and felt good about supposedly supporting artists. I bought two rectangular throw pillows that, according to the Society6 website were to measure 12 x 17 or slightly larger. The pillows' actual size was less than 10 inches x 15 inches. They were too small for my needs. Society6 customer service person seemed totally unconcerned the sizing info was incorrect and offered me 20% off to keep them. I declined and asked for a refund, suggesting I would order the next size up if someone there could provide me with accurate measurements. No one, apparently, could provide accurate sizing. Their explanation is that each pillowcase is handmade "just for me," so sizes vary. That may be true, but made-to-order sewing can certainly be cut to exacting standards and accurate sizing information provided on the website. I decided it wasn't worth the risk to reorder. I'm disappointed this didn't work out. I like that the pillows have the design on both sides and have zippers to remove the pillow insert for easy cleaning. They also appeared to be well sewn, although the fabric looked as though it would get dirty easily. Also, once the pillow insert is added, the fabric stretches, and the colors appear less vivid. I was expecting a higher quality, more resilient fabric. Society6 has no customer service telephone, so all my communication with them was via email and live chat. I'm giving them two stars instead of just one, because they did, ultimately, give me a full refund. Buyer beware.