This site is unethical and misleading. There is no verification process, so it's a great way to commit character assassination; just get a bunch of friends together and write a bunch of bad reviews. I hope no one takes this site seriously. Also, it's unclear where they get their description of what services the caregiver provides. My experiences is that healthgrades.com's descriptions of the services provided do not match what services the provider actually advertises as providing on their website and in the phone book. For example, I was looking for a therapist who does EMDR for PTSD. I found a therapist on line; checked healthgrades -- services descriptions didn't match; I was wondering if their were two therapists with the same name. I called the provider and asked her about the disparity. She advised that the healthgrades description is in error. She further advised she tried to correct the erroneous information thru the healthgrades site. She reported she was able to provide updated information, but the site never changed her data nor did they respond directly to her about her update. She says she gave up and simply hopes others don't look to this site for accurate information.