Christine B.

This was my first purchase from this website. I was looking for a specific Heys luggage set and they had it for 43% off the manufacturer's website (which was already marked down by about 50% off the original price). I made the purchase pretty quickly, then read the reviews of the site afterwards, which wasn't very smart of me. I was nervous, but turns out I had no reason to be. I made the purchase 5/9, received tracking info 5/12, and just received my luggage today, 5/18. It's in perfect condition and I am very, very pleased.

I have to say, the only thing I don't like about the website is that this item was non-returnable, but I figure it's no different than when you purchase an all-sales-final clearance item in a store. It's so deeply discounted, that the savings is worth it. You just have to be sure that you are not going to change your mind after purchasing something like this.

Anyway, I figured I would make a point of taking the time to give this site a good review because I feel that not enough satisfied customers do so. Which leads people to only see the unsatisfied customers' reviews, not the true bigger picture.