Christina F.

Ordered items in late November... I inadvertently put the wrong zip code and the items were undeliverable and sent back to the company on December 12th. It is now Feb 28 and I am still waiting for a refund. They apparently can not determine if the order made it back to their warehouse and have now indicated if I want my money back I have to track down the order and confirm that they got it back. I have asked why is it that their warehouse can not determine if an order they shipped came back in and they refuse to answer the question, indicating that I have to track the order down. I have been very patient with this company given the fact that I made the error but they will not help and refuse to refund my money knowing that I NEVER received the items. You ask questions and instead of getting answers all they do is repeat themselves and tell you to be patient. Its been almost 3 months... how much patient is someone supposed to be?