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Ordered a whole bunch of Airsoft gear including a gun for my son for his birthday. After 7 days and no delivery or communication from the company I called them and they said they had been trying to reach me. A bit absurd since all my contact details were on my order form. So they needed to confirm my shipping and billing address - strange - and then said the order was on the way. I asked for overnight shipping since they screwed up and the guy said sorry no can do. I then get an email that says the gun my son ordered was on backorder. I call them again and ask what can they do about this since my son sis a bunch of research on the gun and the accessories he ordered were tied to the gun. They find me an alternative gun that I was forced to settle with because it was a birthday gift and I needed it. Again, I asked if they could do something for me to make up for THEIR mistake and the did absolutely nothing. Throw me free shipping, an extra bottle of BBs... something to try to make it right. ZIP! I really do not want to do business with these guys again. Oh, and the last gun I bought from them did not work and I could not return it because it was a few days past the 15 day warranty.
Tip for consumers:
If you are a parent or buying a gun as a gift from these guys, open it and test it right away because the warranty absolutely sucks and so many people I know have had problems with these guns.
Chris S.'s review of AirRattle earned 3 Very Helpful votes
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