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Chris H.

Contributor Level

Total Points
84

1 Review by Chris

  • Dylan Queen UK

7/1/15

Granddaughter bought a prom dress they sent the wrong colour and the dress was awful. They have offered me 10% back which is an insult of a 125£ dress - still in conversations with them but I am about to contact watch dog and name and shame them

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dylan q. – Dylan Queen UK Rep

Dear Customer,

Thanks for your shopping on Dylanqueen.co.uk. We sincerely apologize for this problem happened on you. Could you please give me your order number? So I can check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@dylanqueen.co.uk. I am sure that you will get the related answers from our manager. May you have a good day!

Best regards,
Dylanqueen.co.uk Team

Chris Has Earned 4 Votes

Chris H.'s review of Dylan Queen UK earned 4 Very Helpful votes

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