- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I purchased my wedding dress on dhgate.com. I received my product and it was terribly sewn together. I took the dress to a tailor and they stated the dress was sewn so badly they could not even take it apart to fix it. Dhgate did not help to refund or dispute the product through the seller, in fact they directed me in circles after I had already told them I could not file a dispute per their website would not allow. I asked them how to post a review for their website and other buyers and they would not give me information to do this. DO NOT PURCHASE FROM THIS SITE! The product is terrible and they are from China. Therefore, if you receive a bad product you will not receive help. I have a piece of trash I purchased for 135.10 that was suppose to be my wedding dress. No dress, no refund, and no way to let other buyers the risk of purchasing from this business. My suggestion DO NOT BUY FROM THIS WEBSITE DHGATE.COM.
Chris D.'s review of DHgate earned 3 Very Helpful votes
Chris hasn’t received any thanks yous.
Chris doesn’t have any fans yet.
Chris isn’t following anybody yet.
Empty.
Hi, Chris D.!
We are sorry to hear about your experience on your purchase, but we also want this to be resolved for you. Please do provide us your order number (PO#) for your transaction so that we can have it checked here on our end and we can be able to offer you the most efficient resolution.
We also highly encourage you that you send us your response directly to our Live Chat Customer Service so that you will be assisted timely and fast.
Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Samantha
DHgate