Chris C.

We placed an order and we settled the payment using a Debit Card. We were charged on the order and a confirmation email was sent as well. Weeks passed and our package has not yet arrived. We were worried with our purchase since the money has been taken out from our account and the order was not yet delivered. We contacted the said business and guess what? The order was not processed. The CSR mentioned that there are some issues regarding the delivery or what and the order that was placed is invalid. They already charged our account and they will tell you that the order was invalid? What a poor business. And since we don't have any choice, we asked them to cancel the order and process a money back as well. Guess what? It will take business days for the refund to be credited back. They charged our account in just a blink of an eye and they will tell you that it will takes so long for the refund? We never expected this to happen and we're looking forward not to make any business with them. It's a total unsatisfying shpping experience.