Chris B.

These guys did nothing but utterly waste my time. I ordered a badgeless VW GTI grille from the web site. It was listed as 'In Stock'. So I complete the checkout process, and choose 2-Day shipping. I excitedly returned home 5 days later to find that the part hadn't arrived. At this point I began looking for my tracking number; they had never sent me one. They hadn't even sent me a confirmation email. So after going out of my way to contact them, I found out that the part was backordered and that it would be an additional 2 weeks. The next two weeks consisted of me asking about the order and receiving the answer "We will find out and contact you". They never contacted me. Every time I had to be the one that initiated contact. Utterly worthless customer service, don't waste your time with these guys and don't trust their web site.