I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. The job market can be tough these days and many customers use our site realizing that a customized resume and cover letter for each position for which they are applying increases their odds that they will become employed.
We also make every effort to let our subscribers know what they are subscribing to. We stated it on our subscription sales page as well as on the email confirmation we sent upon purchase. We even offer several ways to cancel including by phone, live chat, email, and self- cancellation in your Account Settings.
If you have questions, I would appreciate if you can contact me directly so I can work directly to resolve your issue. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Hi Chou Y.,
I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. The job market can be tough these days and many customers use our site realizing that a customized resume and cover letter for each position for which they are applying increases their odds that they will become employed.
We also make every effort to let our subscribers know what they are subscribing to. We stated it on our subscription sales page as well as on the email confirmation we sent upon purchase. We even offer several ways to cancel including by phone, live chat, email, and self- cancellation in your Account Settings.
If you have questions, I would appreciate if you can contact me directly so I can work directly to resolve your issue. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer