I asked for early check in EVEN if I had to pay an extra night so what happens? I rush to Fumicno Rome airport going to Milan hotel@ 7am to wait in the lobby until 3pm because bookings.com saved my request. They NEVER forwarded my request to hotel. Waisted six hours killing time in MILAN? Save yourself time, trouble, headaches and cash by contacting the hotel/motel of your choice(get rewards program) and book direct. This sites are all alike (expedia, Travelocity, hotels.com...) YOU DON'T SAVE ANYTHING! It's cheaper to go direct!