- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I bought a pair of Converse shoes from SSENSE and because the fit was not right, I needed to return the item. I did not know this company is based in Montreal, Canada and had to pay international shipping and export fees to return the item which came close to the purchase price of the item. It also took weeks to get a refund. I now think twice before ordering from SSENSE unless I am certain I will keep the purchased item. A suggestion to SSENSE: consider having a US return address/office to keep customers coming back or offer return shipping to your headquarters in Canada at a wholesale price.
Tip for consumers:
Free outbound shipping with a qualifying purchase. On own returns expensive back to Montreal, Canada
Scott I.'s review of SSENSE earned a Very Helpful vote
Scott hasn’t received any thanks yous.
Scott doesn’t have any fans yet.
Scott isn’t following anybody yet.
Empty.
