I ordered Maroc which has been off the market for years. When I received it, the perfume had broken during shipment, so I had to go to the post office to pick it up. I emailed the company and they responded right away. They politely assured me that they'd send a replacement. It took a couple of weeks, and I had just about given up any hope of getting it, but thankfully, I received it in the mail today. I'm very pleased with the customer service.
The perfume is not exactly like the original but I have to say, they made an honest effort and it's not too far off. You have to consider that they're trying to duplicate the original, so can we really expect the scent to be perfect?
Previously I ordered Maroc and Sweet Intensions from Fragrance.Net. The Maroc smelled horrible and the Sweet Intentions barely had a scent at all. I don't know where they get their perfumes, but I recommend not ordering from them. At least Scentmatchers got it close.