Cheryll P.

DON'T DO IT! I purchased 4 items with expedited shipping (an extra $40) because I was leaving for vacation in 9 days, and needed the items in the 1 - 3 day window promised for the expedited shipping price. Only 2 of the items were received in the 1 - 3 day time frame. One arrived on the 8th day. The other (of course the most expensive) had not been received by the time I left, As I was going on vacation, there was no one to receive it. Several days prior to my departure, I called the company, in hopes they could redirect or hold the package, got an answering machine, left messages, but never a returned call. I emailed, and the only response I received was an email telling me that the 2 packages I had already received were shipped - a fact which I already knew. I want a refund of the $40 expedited shipping charges at the very least, and if the final package is not there when I get home, I also want a refund of that cost.