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Cheryl K.

Contributor Level

Total Points
162

1 Review by Cheryl

  • Premium Poly Patios

10/2/20

I placed an order for patio furniture last June 19,2020 and the company immediately ran my card for $1,795. Nearly 3 months later, September 2nd, I still did not receive the furniture. After weeks trying to reach someone in customer service (phone is disabled and rare responses from the zicominc.com strange email they use), I finally took the advice of the reviewers at reviews.birdeye.com, I filed a complaint online in just a couple of minutes with the state's Attorney General's office. Google to find the office for your state. Within hours after filing the complaint and forwarding it to Poly Patios emails (daniel at Poly-Lumber-Furniture.com and helpdesk at zicominc.com), I received a full refund.

* Premium Poly Patios attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Cheryl Has Received 1 Thank You

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Becca P. thanked you for your review of Premium Poly Patios

“Thank you Cheryl. I’m about to contact my attorney general. I spent $5000 with this company in Jan and have no product. They told me it was going to ship April 2. It is now May 3. I have sent about 10 emails and left about 10 voicemails.”

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