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Cherrie W.

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Total Points
80

1 Review by Cherrie

  • RoseWholesale

7/12/14

First disclosure... I've never ordered from here, so can't accurately rate it. I'm giving it this rating based on the totality of the other reviews I'm reading. Like everyone else, the prices and the variety of beautiful and unique items caught my eye.

What I would say for ME, that I would need to see before I would order from Rose Wholesale would be this:

1. Offer a flat rate price for shipping all items in the order, vs charging more than the price of the item... the weight is not much on most items... with some research, they could come up with more economical shipping options. I'm no longer excited to see the low price once I see how much it costs to ship it (to the U.S.).

2. Do something about the sizing. It is confusing and makes you nervous that your item will not be something that fits. A centimeter conversion chart is not handy for customers. Design your website so that you can choose sizing for your country and then be DARN sure, it is accurate. Because it appears it takes a very long time to receive orders and to process returns, this is one of the most important things you could do.

3. Make your shopping experience CONSISTENT. Many customers are happy... but for many others, the shipping time, sizing, and quality of products, as well as turn around time on returns is INCONSISTENT. I want to read reviews that have far more positive reviews, with only the occasional dissatisfied customer... and of those that they were happy with prompt correction of an error.

As an aside, I originally went to the site based on an ad with pictures of a beautiful dress that appeared in the sidebar of facebook... only to find that the beautiful dress was nowhere to be seen... so it isn't a current photo of an available item... and I went through all of the over 3,000 dresses!

You have a lot of work to do before I can feel comfortable ordering.

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