Chelsea E.

About 3 weeks ago when I received a phone call at 1:45am from a very upset delivery man, who had an area code to a state at least 3 hours away from me, I dismissed it as a wrong #. Well since then I have received about 20 missed calls/angry voice mails from delivery people stating they are outside waiting with my food. Needless to say, they all have the same area code and all have the same issue. At first I thought someone literally didn't know their own phone # and had been giving mine, until this past weekend. I got a very angry phone call from a grubhub representative looking to speak to me in regards to my missed order and failure to answer the door. Ah ha I thought, here we go, someone has an account and has input my # by mistake, let me just call them and have them remove my number. WRONG. Grubhub refuses to access this persons account and remove MY phone number. They said the best they could do was call this person and ask them to remove my #. They promised the woman said she would edit it. Well she hasn't. Today, she has failed to answer the door for another pizza and I'm getting slack for it. Grubhub is still no help. They say they cannot deactivate her account and need HER permission to remove MY phone #! HELP!