Chase Y.

I booked a room through this website and after I did I read all the horrible reviews. My trip was schedule for Mexico so I was real nervous about this. I contacted getaroom.com and expressed my concerns with them. I then told them I wanted a confirmation number through the resort I was actually staying at and not just getaroom.com conformation number. I had the customer service call the resort and get me a confirmation number, which she did. A couple days later I called the resort and gave them my confirmation number. The number was legit. I also verified the confirmation a couple days before I left... still legit. I arrived in mexico and had no problems at all. In fact, the resort upgraded me (at no cost) to the penthouse suite on the ocean. By far the BEST deal I have ever had and I travel multiple times a year.