Charly A.

With my fiance being a European citizen, and myself American, the transcontinental life we're building means dealing with visa related time restrictions, business commitments in multiple countries and quite often last minute needs and/or changes to our travel plans. The fact that we do our best to travel together only adds twice as much pressure to our transactions at times. Kevin is always so great at finding the best possible options for us at a good price.

That said, it can be easy to book a flight and be happy when all goes well. The true test however comes when something happens and you need to cancel/reschedule... etc.

Kevin has been right there to help us with warmth, urgency and diligence. We even had a situation where we needed to cancel a set of flights one day before departure, and then rebook new flights the next day for the following day —Kevin immediately located the emergency flight we needed less that 24 hours before the departure time and helped us maximize the use of credit from the flights we'd had to cancel the day before —and he had a super solution oriented attitude throughout so I felt like I had a partner working with me!

Obviously Wholesale Flights is a great company to deal with, but with other companies out there I have to admit that Kevin's exceptional customer service is the factor that put Wholesale Flights at the top of our list!

Thank YOU Kevin!