I have made about 50 orders with zulily. On only one occasion did I get the wrong item and they promptly refunded my money for it. You get great, great deals on designer items. Just yesterday I spent $60 dollars for a $300 watch. I am very pleased with zulily. It is not a scam and everything that I receive is FABULOUS. It is worth the wait for the items because you just can't get beat the prices for the current season designer items.