I purchased a curling wand costing me £80, never heard anything as to when I would receive the item although it said 14 days on the website. 4 weeks after not hearing anything, I Emailed the company 4 times to ask when I would receive my item. They never replied. I tried to call the number on the website and this number is not a valid number.
I received my purchase 6 weeks later in a box that looked 10 years old, this was supposed to be a gift for a birthday present which was embarrassing to give. When I tried to use the curler (surprise surprise, it didn't work.)
I have stupidly messaged the company again with a bit of hope of not being ignored again but I have not received any reply.
This company is a scam, stay well away. They will take your money and you will be lucky to receive what you have paid for! I never leave feedback but I am so upset that I have been scammed and ignored!
They need reporting to watchdog because this is not fair on people.