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Charlette S.

Cleveland, OH area

Contributor Level

Total Points
180

2 Reviews by Charlette

  • Nature Hills Nursery

12/10/22

I was hesitant to order shrubs/trees online as a previous experience with another company was so disappointing--but I couldn't find a particular tree that I wanted locally. So, I took a chance with Nature Hills. I'm so glad I did! Shipped quickly, great care was taken with the packaging, the tree was robustly healthy, and it was much larger than I expected! So, I took another chance with a climbing rose that I couldn't find locally--again, I had the same wonderful experience! I guess I quickly became a "regular" customer! I've ordered 4 times--and always delighted (and I'm picky!)! Putting together a list for this Spring...

Tip for consumers:
I've seen some reviews complaining about the extended time for shipping. Reminder! These are LIVE plants that need to be shipped when weather permits in order to receive a healthy plant.

Products used:
Tree, three shrubs and a rose bush

Service
Value
Shipping
Quality
  • Aderez

11/17/22

Aderez is nothing but a lying company. They state their products are made and shipped from South Carolina. Their products are made and shipped from China. When I emailed to get "authorization" to return the items--they "offered" a refund of 1/4 of purchase price and to keep the items. When I insisted I wanted to return--they said their address is in Dubai--after 10 emails back and forth. They only have good reviews because they only ALLOW good reviews on their site. DO NOT BUY FROM THIS COMPANY! They are frauds and liars.

Tip for consumers:
They are simply liars. I should have checked the return address before making the purchase. Their site says refunds within 30 days. They will NOT issue a refund and their address is in Dubai. Their site should be banned from the USA.

Products used:
None. Purchased 4 sweaters that fit horribly and bad quality

Service
Value
Shipping
Returns
Quality

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4/6/24

Wonderful and very helpful customer service! Easy to work with and site was very friendly. Will...

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3/15/24

This is the 3rd and 4th time I have used Nature Hills Nursery ever since last year. I've had two...