Appeal process is ridiculous and unreasonable sellers get screwed over and s and owners only care about lining their pockets Buyer cna leave any negative and it is automatically approved if is "opinion" no proof of anythign required. You can list an item and explain it clearly and get negative feedback bc buyer expected different even tho item clearly outline and described. Put in questions to CS get cookie cutter responses they dont care whatsoever fees are ridiculously high as well. They punish you multiple times for same infractions and ignore their own policies and procedures to suit their will. They also play favorites on site with many things you can have exact same complaint and your be denied and another be appealed exact same wording and response to complaint as well as appeal. Horrible horrible would give zero stars if able! Owners of site have already had 2 similar sites go bankrupt right after about 3 to 3.5 yrs to avoid tax policies so expect same for tophatter soon... Crooked as they come