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charles N.

Contributor Level

Total Points
81

1 Review by charles

  • Wirefly.com

7/24/10

Web site add for phone chosen is extreamly misleading and may be outright fraud.

I was lied to, misinformed and I consider this company very deceitful!

I was told I would receive two (2) new LG phones, Family plan, Nation wide coverage. "Lie"
Due to my contract extension of (24) months, (2) $9.99 data plan upgrades would allow me (2)phones (Free of charge, shipping included). "Lie"
I inquired about the length of time my current contract had been in force and phone eledgeability.
I was told that my current contract and present phones had no effect on this (2) phone upgrade and contract extension. 'LIE"
I told the sales person. If I could not recieve both new phones with this offer, I did not want anything! He said ok.
I was told they would submit paper work to my carrier for approval, based on my credit and contract history. "Lie"
My contract history with cell phone carrier is excellent.
I am fortunate to have excellent credit.
Carrier tells me contract, credit history has no bearing.

I received e-mail stating I would only receive (1) phone not (2), due to one (1) present phone not being elegiable.
I attempted to cancel order through numierous "chats" with customer( "service" in name only), no results.
I was told the order could not be canceled! Also was told. I had to accept order.
Cheep Prices, lousy customer service, "Lie, Lie' Lie".

STAY AWAY, BEWARE!

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