Add me to the many negative reviews here. I ordered a product from these folks to help with wound treatment. I needed it right away. The order was confirmed and a credit authorization filed by the vendor. When I hadn't heard anything more after 12 days I phoned. The guy said, "Sorry. Out of stock." I replied, "I really wish you had let me know." He said, "Sorry. Bye." I could easily have looked elsewhere if the vendor had simply notified me that the item was not available. Not good. I won't be doing business with them again, and I recommend that others look elsewhere. There are many reputable, considerate online vendors, so there's no reason to put up with this kind of nonprofessional and inconsiderate practice.