The review of my personalized product is already on the Zazzle site, but to make it short, they reproduced on the product a 1955 black & white photo, taken with a child's box camera of the time, which had been scanned in and cropped, and it came out perfectly with just the text I wanted with it. The first one arrived damaged in shipping, broken handle. A quick E-mail with an attached photo of the damage resulted in a second one delivered within a week, with perfect image just like the first, no hassles and no extra charges. They make a good product and they give excellent service, particularly when one considers we are on opposite coasts of the USA.