Charles F.

I have written two in depth reviews of these scammers. I have contacted the United States Postal Inspectors Office about ten days ago and got a conformation that a criminal investigation is underway. I then went to this and other sites and coped in excess of twenty pages of complaints adding up to FRAUD. Since they have an office in New York State I called the office of the Attorney General, and since I live in Virginia I did the same with the Virginia Attorney General. Yesterday I sent a copy of my complaint along with copies from this and other web sites to both Attorney Generals. I get into Washington D. C. several times a month and I have contacted the office of the trade representative at the Embassy of the Peoples Republic of China. I am a retired international correspondent and I know the methods to get to the bottom of issues. The trade rep who speaks almost perfect English said part of his job insure that persons and businesses in the United States who do business with firms in China are treated properly.
HE said if he saw a pattern of fraud he would forward everything to the appropriate authorities in Hong Kong and have them investigated. Now that Hong Kong is back under control of the Communist government I know they deal very harshly with international fraud. So there are going to be four tracks looking into TMart fraud, two regions of the Postal Inspectors Offices, the Attorney Generals of New York States, and The Commonwealth of Virginia, and most likely the Embassy of the Peoples Republic of China who will have the appropriate authorities in Hong Kong involved. I EMPLORE ALL PEOPLE WHO HAVE BEEN SCAMMED BY TMART TO NOTIFY AND PLACE A COMPLAINT IN THEIR LOCAL U.S. POST OFFICE THAT WILL BE SENT TO THE POSTAL INSPECTORS OFFICES IN YOUR REGION. Simply ranting is not enough since people will always be drawn to what they think are great deals. Also remember that after I scanned and emailed a copy of my Post Office complaint I did receive a credit applied to my card. NEVER SEND THEM COPIES OF YOUR PERSONAL DOCUMENTS OR YOU COULD BE COUUGHT UP IN AN IDENTITY FRAUD ISSUE. I asked the Embassy to look into this also. Don't just sit back and scream, they don't care, every complaint got the same B S response, Let's shut these thieves down. I purchase hundreds of musical instruments from China and 99% of the time I get good service. However I usually buy through Alibaba which is presently owned by Yahoo, or deal via email and phone directly with the manufacturers. I have found that most Chinese merchants are eager to please and have even developed some long distance friendships and a few invites to come to China and be the guests of some suppliers in their homes, in fact I plan to go to a Beijing and in November 2016 to several musical instrument trade shows. Do not hesitate to contact me and please use Amazon, EBay or Alibaba for your purchases from China, or deal directly with the maker, and do your online homework first. Even using pay pal can be a problem and take months to get your money back, It may be that I am over reacting since I finally got a refund, but it took a lot of my time, and also since I use several Chinese manufacturers for my business I do not like t see the whole Chinese retail market harmed by these scammers. Do not hesitate to contact me through this site and I will be glad to answer any questions or make suggestions on how to shut these guys down or at least make them clean up their act. Charles F. Seller of Violins, Violas, and Cellos