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Charles B.

60135

Contributor Level

Total Points
81

1 Review by Charles

  • Fraser

2/1/24

Hello, been trying to get my Engine warranty for the past 3 days I have called and emailed them still nobody returned my call or email. Soon I call sale it's like a quick button that they don't want anything to do with you, but they don't have a problem selling you new stuff but warranty they run away from there customers and the customer are always right and must take care of your customer to keep your customers to come back to you. So you put your product out there I suggest take care of your customer and do the right thing.

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FRASER E. – Fraser Rep

We sincerely apologize for the inconvenience you've experienced in obtaining your engine warranty. Ensuring customer satisfaction and promptly addressing warranty inquiries is paramount to us. We regret the delay in responding to your calls and emails. Rest assured, we're committed to resolving this matter promptly. Our team will prioritize your request and reach out to you as soon as possible to address your warranty concerns. Thank you for bringing this to our attention, and we appreciate your patience and understanding.

Raquel Fraser

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