I rated this website as cool primarily for the low prices. I had a promo code HOL9 that took off 10%, paid no taxes or shipping on my JOJO designs Madison comforter set. I haven't been able to find a comparable price. That being said, the whole Madison line was on backorder and it took about 3 weeks to get my merchandise. They did charge my card up front, which made me very nervous, but I took a chance since I knew I could dispute the charges if I didn't receive the merchandise. I called several times and the customer service is not really warm and fuzzy, but if you want their prices, be patient and it should work out for you. I also had to call and change my order and they did not give me a hard time at all.