Was there a merger here? If so, that may be the reason my experience was good today (vs. What I've seen in other reviews). My bad experience was with a merchant who would have me drive 30 miles (2x I tried) and then cancel my appointment while I was sitting in the business parking lot waiting for her. The good news is that Dealfind actually resolved my issue within 24 hours (like they said they would). Hopefully this is a sign of things to come for the company.