Cha J.

Mail.com has me locked out Facebook & Amazon due to them deleting my account. This has caused me a lot of stress & I'm still trying to figure out how to get back on those sites without access to my account for verification. I've been going back & forth with them to no avail. Like many of you, I didn't know about the 6 month inactivity thing. I thought they might forward my last emails so I can verify, access, & change emails but they refuse. They are the absolute worst email address ever! Please don't use it! They are so mean & don't care about you.

I have contacted the BBB about this hoping to at least get the verification security emails forwarded but they won't. They are heartless & they know exactly how important verification emails are. You will get a hard time & lose your account access if you can't verify. Its been a week & they haven't responded to the BBB because they don't care about how many bad reviews they get. Worst customer service on the planet! I will never, ever use or recommend. If you have any trouble they don't give a you know what.

To top it off they gave my address to someone else & said they are blocking the account from both of us. So that person will be locked out of their account too all because they chose the same address name I had. That's not fair & we don't deserve this. I would never keep someone from their verification emails that gives them access to their accounts simply because they didn't login enough. I hope all websites who have users signed up with Mail.com just give us leniency. If you had the misfortune of signing up with this email provider you deserve a automatic second chance! I can't say this enough, they are horrible!. I wish I never came across them & I'm upset they even came up in my Google search. Save yourself the trouble & do not use!