Chad M.

I have used other sites to rent out my apartment but I found I got much less replies then on RMSTR. It seems to be a go to website for people looking for or looking to rent a room. Whether its to share or just for yourself, people are genuine on here and you will find someone. I have been lucky to be able to choose the right tenant for my apartment who fits well in.

I made my purchase on a Monday and received it on Friday, it was exactly as pictured. It looks good, not great (but that's the chance you take buying wigs online.)

They allowed my return and so my merchandise was shipped back in brand new condition with tags still on. I heard nothing from them and got no confirmation that they received my return until I asked for an update to which they responded that they will inspect and then issue a refund. A couple of weeks later, with no communication at all from them, I received a package with the items I returned. The items were WET, TAGLESS AND WORN. THIS BUSINESS IS SHADY AND THEIR CUSTOMER SERVICE IS TERRIBLE. They are refusing to refund my items and are claiming I returned them in that condition.