AirBnB sucks! Just a warning to all of you who are thrilled about AirBnB like I was. I wait for 700 EUR for a cancelled booking since over a month. No response from AirBnB customer service. And I have to pay 10 % (i. E. 80 EUR) service fee to AirBnB (my host sees nothing of this money) despite cancelling 1 month in advance.