I ordered a product on Dec 2. The site stated had been shipped on Dec 4. By Dec 12 I still had not receiceved so sent e-mail to Open Sky. On Dec 16 received reply that order had been sent; it was a different tracking number and was dated for 16 Dec. BUT, never received by shipper, just created. Contacted customer service again. Said on its way, and shipper is just not updating site. If I did not receive by 22 Dec to contact them for a refund.
I will never order from them again.