I bought one pair of shoes Oct 2012 -- cute shoes, but very cheaply made and damaged quickly. Then, today (Aug 2013), I find out that for the past three months (note, this began about 6 months AFTER I purchased my first pair), ShoeMint has been charging me $80 per month in "credits"! There was no agreement I made with them since my last purchase, and if I received any notification (along with their other monthly spam), it was not well-marked enough to warrant attention. When I called the company, they agreed to refund the most recent month's charges, but nothing more. I am currently disputing the other charges with my credit card company. STAY AWAY!