c B.

There are good sellers and bad sellers on Etsy, but when it comes down to it, the BAD sellers out weigh the good ones. I, do have to say in the defense of a few of the good ones... they do put their heart into their product and the treatment of their customers. They would do much better by getting their own site.
As for the other Sellers, who think customers should bow down at their feet because they CLAIM to be an artist...

This is the worst site when it comes to customer satisfaction and customer service. I strongly believe because some of these people think they are an Artist, it gives them the right to abuse customers... WRONG! I think this is where the term, "Hungry Artist" comes from! They are hungry because they lack knowledge in customer service, and they wonder why people aren't return or knocking down the doors at Etsy.
BUYERS BEWARE... do not shop here. So many of these, so called Artist, have no manners and have the attitude that they are a gift to society... WRONG AGAIN.