I ordered a costume from them and it came too small. When I asked if I could exchange it or get a refund they said no even though they have a clear return policy.
They then asked me to send them the measurements of the costume which is 3 cm smaller in the bust and height than was described. They said that is to be expected... which is ridiculous as 3cm already puts you into a smaller or larger size which is very misleading.
They told me to give to a friend if it didn't fit me which was very rude and disrespectful.
I would NEVER buy from them again.