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cathy d.

Contributor Level

Total Points
157

1 Review by cathy

  • Fortune3

4/18/14

BEWARE! I tried these guys out for a couple of weeks before canceling due to the lack of tech support. THEY LEAVE YOUR ACCOUNT UP ON THEIR WEBSITE EVEN AFTER YOU CANCEL! Somehow my customer made a purchase through Fortune3. I was not notified and didn't receive any money from this sale. Just an angry customer. Fortune3 requires your domain name at setup, but doesn't tell you it immediately goes out on the Internet for Google and the public to view. While you're just trying it out! And, these people are SO RUDE!

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Rafael S. – Fortune3 Rep

For over 14 years, Fortune3 has provided thousands and thousands of clients with an easy to use web store builder. All of our monthly plans include truly unlimited support which we are very proud of. We strive to offer the best customer support in all of e-commerce. We also take all of our customer's concerns and requests very seriously.

This particular complaint was originally posted and notified to the better business bureau and as seen on the following link:

http://www.bbb.org/south-east-florida/business-reviews/computers-hardware-software-and-services/fortune3-in-doral-fl-11004935/complaints#breakdown

We responded to this claim in a timely manner explaining the situation.

We do appreciate your feedback and while I wish you had a better experience, it is the feedback of all type of customers that help us improve every day.

cathy Has Earned 77 Votes

Cathy D.'s review of Fortune3 earned 77 Very Helpful votes

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