- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I placed an order for 3 pairs of shoes, which I did receive in a timely manner, but I also received a duplicate order and was charged 2x on my credit card. I only ordered from them 1 time. I went back and looked at my orders and am letting my credit card company handle it!
I just received 2 large blouses, which is the size I take, but one won't even fit around me (like a small) and the other is like an x-large except the armholes are so tight I can barely get the shirt off. Material and quality are nice and I am very disappointed they don't run true to size, plus too expensive to ship back! Waste of money!
Dear Customer,
Greetings! Thanks for your order in our website. We have size details for each item in size guide, you can have a check before ordering. Also please return the items back by USPS, it's economical for you. Here is the returning address:
Customer Service Department
Address in China: 3F NO. 1 Building, 2# Xiangmao Road, Gongshu District, Hangzhou, Zhejiang Province, P. R. China (310000)
Phone number: (86-571)87209378
And we have sent an email to you, you can have a check. Anything else needs help, please email to after-sale@jollychic.com or contact with our 7*24 hours live chat.
Look forward to your reply.
Best wishes!
Jollychic Customer Service Team
cathie hasn’t received any thanks yous.
cathie doesn’t have any fans yet.
cathie isn’t following anybody yet.
Empty.
Dear cathie,
We never charge the customer account twice unless you placed 2 orders. We kindly suggest that you can contact your credit card company if you have the problem of payment. Also, If you have some informatiosn to shows that we have charged twice, but you only place an order, please send the information to service@newchic.com. We will do the beat to help you.
Best regards,
Newchic team.