I ordered a wig for a costume party coming up on February 16th. After two weeks I had heard nothing! I inquired and they told me they were sorry but it was out of stock... REALLY They sold me something they did not even have and now I am totally screwed. They said it would be a while before they got more in! If you are out of stock you should let your customer know. THEY SUCK... go elsewhere!
Dear Catherine,
Thank you for your message.We are apologize for this inconvenience caused.
In order to verify and resolve the issue in a better way, would you provide us your valid order number so that we can go ahead please?
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance.
Sammydress Customer Service
http://www.sammydress.com/